please bear with me being rather new to crypto. I moved a small amount of Tezos from an exchange to my Ledger. Transaction: ongcQGWeFkgda5vkdYjufXfBnoiXiHvEvnXyvVeNcXyGdNhhMKC appears as completed ( confirmations 100+ ). My receiver account appears credited on TzStats but the actual Tezos did not reach my Ledger wallet. Could you be as kind as to tell me how to resolve the issue. Thanks a lot.
Ledger's central service node (where it fetches balances) is out of sync with the network. If you've confirmed that operation has completed then your funds are indeed safe in the ledger address. It is simply that the Ledger Live application's node is out of sync.