I currently have a very concerning issue. I have some Tezos linked to a Nano ledger which I have delegated using the Tezbox web wallet. However for some reason the password is not working (although it is the correct one)and I cannot locate the mnemonic passphrase to restore the wallet. When I log into my Nano ledger I can see the Tezos but cannot send them to my Kraken account in order to move them off the tezbox. So, 1) Are the Tezos gone, if I cannot access the Tezbox or restore it. 2) I was hoping I could somehow access them via the nano ledger, I think that is where the private keys are stored. Any assistance would be greatly appreciated.

  • Please clarify if you lost your ledger mnemonic or the tezbox mnemonic ? Note that tezbox support is available here t.me/TezTechLabs
    – Ezy
    Dec 23, 2019 at 13:19


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